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Customizable Telephone Triage Policy Book/How-To Manual on CD

This customizable policy book is designed to provide guidance on a number of elements of Telephone Triage program design and implementation and supporting functions in the ambulatory care setting.
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Customizable Telephone Triage Forms on CD

This customizable CD contains a variety of forms relevant to the practice of telephone triage, including samples of medical records, QA forms, workload analysis forms and telephone logs.
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