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Telephone Triage Consulting, Inc., offers training which can be customized for your setting. Scheduled events are also available, as are seminars and presentations on DVD. Finally, seminars can be custom designed for your organization and presented on-site or via teleconference. For more detailed information on training options, please see below.
SCHEDULED SEMINARSTelephone Triage as Professional Nursing Practice: Improve Quality & Reduce RiskTelephone Triage Consulting, Inc.
Click here for more information
Livonia, MI
September 13-14, 2010
(download PDF Event brochure)
Beachwood, OH
September 16-17, 2010
(download PDF Event brochure)
Chapel Hill, NC
October 11-12, 2010
(download PDF Event brochure)
Charlotte, NC
October 14-15, 2010
(download PDF Event brochure)
Coming Soon!
New England
Upstate New York
Please
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if you would like us to bring a seminar to your area.
SCHEDULED SPEAKING ENGAGEMENTS
Lessons Learned from Telephone Triage Litigation: Tips to Assure Quality Care
2010 AAACN 35th Annual Conference (Las Vegas)
May 3-6, 2010
For more information: www.aaacn.org
SEMINARS/PRESENTATIONS AVAILABLE ON DVD
Telephone Triage as Professional Nursing Practice: Improve Quality and Reduce Risk (to be retaped in July, 2010)
The Role of the Front Office Personnel in Patient Intake
ONSITE SEMINARS/PRESENTATIONS CUSTOMIZED FOR YOUR SETTING
Telephone Triage Consulting, Inc., provides customized education and training on a wide variety of topics such as:
Telephone Triage as Professional Nursing Practice What WE Wish THEY Knew: Misconceptions About Telephone Nursing Practice Scope of Practice and Standards Directing Our Practice Critical Thinking: Decision Making in Uncertain Conditions Recognizing Life Threatening Emergencies Over the Phone Patient Assessment: Seeing The Patient With Your Ears Documentation of Phone Calls: What & How Risk Management & Review of Relevant Litigation: How to Avoid Mistakes That Result in Bad Outcomes Program Design and Implementation: Critical Program Elements to Ensure Safe Care Telephone Triage in Advanced Access Telephone Triage as a Strategy for Pandemic Flu Preparedness Positioning Your Call Center for Growth & Success How to Measure Quality in Your Call Center: It's Not Just About Numbers Anymore Ethics in Telehealth Nursing Practice
Telephone Triage Consulting, Inc. will work with you and your planning team to develop a professional presentation that meets your needs, schedule, and budget.
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